Terms & Conditions

1. Introduction

Welcome to Solbish Agency ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website located at solbish.com ("Website") and our AI automation services ("Services").

By accessing our Website or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our Website or use our Services.

2. Company Information

Solbish Agency is a business automation company registered and operating under the laws of Ukraine.

• Company Name: Solbish Agency
• Email: hello@solbish.com
• Location: Ukraine

3. Services Description

Solbish Agency provides the following services:

• AI Voice Agents: Development and deployment of AI-powered voice agents for customer service, lead qualification, and appointment booking.
• Workflow Automation: Integration and automation solutions using platforms such as n8n, Make, and Zapier.
• Custom AI Chatbots: Development of AI chatbots for various platforms including Telegram, WhatsApp, and websites.
• AI Consulting: Strategic consulting services for AI implementation and digital transformation.

4. User Obligations

By using our Services, you agree to:

• Provide accurate and complete information when requested
• Use our Services only for lawful purposes
• Not attempt to gain unauthorized access to any part of our Services
• Not use our Services to transmit harmful, offensive, or illegal content
• Comply with all applicable laws and regulations
• Not reverse engineer, decompile, or disassemble any part of our Services

5. Intellectual Property

5.1 Our Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, icons, images, audio clips, and software, is the property of Solbish Agency or its content suppliers and is protected by Ukrainian and international copyright laws.

5.2 Client Work

Upon full payment for our Services, clients receive ownership rights to the custom solutions developed specifically for them, unless otherwise agreed in writing. Generic components, libraries, and pre-existing intellectual property remain the property of Solbish Agency.

6. Payment Terms

Payment terms will be specified in individual service agreements or proposals. General terms include:

• Payment schedules are agreed upon before project commencement
• Late payments may result in service suspension
• All prices are subject to applicable taxes
• Refund policies are specified in individual contracts

7. Limitation of Liability

To the maximum extent permitted by applicable law:

• Solbish Agency shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid by you for the Services in question
• We do not guarantee uninterrupted, timely, secure, or error-free operation of our Services
• We are not responsible for any third-party services integrated with our solutions

8. Disclaimer of Warranties

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Third-Party Services

Our Services may integrate with or utilize third-party services including but not limited to:

• ElevenLabs (voice AI technology)
• OpenAI / Anthropic (AI models)
• n8n, Make, Zapier (automation platforms)
• Various messaging platforms (Telegram, WhatsApp, etc.)

Your use of these third-party services is subject to their respective terms and conditions.

10. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our Services will cease immediately.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ukraine, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Ukraine.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Continued use of our Services after such modifications constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.